Frequently Asked Questions
Everything you need to know to elevate your living space with Vette.
What is the typical lead time for furniture delivery?
Most of our handcrafted pieces are delivered within 2 to 4 weeks. Custom or made-to-order items may take up to 8 weeks to ensure the highest quality craftsmanship.
Do you offer white-glove delivery service?
Yes, we offer white-glove delivery for all large furniture items. This includes room-of-choice placement, professional assembly, and the removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most decor and accessories. Items must be in their original condition and packaging. Please note that custom-made furniture is final sale.
Are your materials sustainably sourced?
Sustainability is at the heart of Vette. We prioritize FSC-certified woods, recycled textiles, and low-VOC finishes to ensure our products are safe for your home and the planet.
How can I track the status of my order?
Once your order ships, you will receive a confirmation email with a tracking link. You can also monitor your order status directly through your Vette account dashboard.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger home investments.